Refund Policy
Last updated 26 August 2026
14-day money-back guarantee
If Mirra is not right for you, you can request a full refund within 14 days of your order date — no explanation needed. This applies to your first payment and to any renewal you tell us about within that window.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order email or receipt, or email us at support@mirra.app and we will arrange it for you. Refunds are returned to your original payment method, typically within 5–10 business days.
Cancelling your membership
You can cancel at any time from the Membership page in your account. Cancelling stops future renewals; you keep access until the end of the period you have already paid for, and your wardrobe stays available to you during that time.
Paddle's refund policy
Paddle handles all billing and returns and its own Refund Policy also applies to your purchase. Where the two differ, whichever is more generous to you applies.